Corbeau Blog

How Leaders Reclaim Control: The Human Side of Project Turnarounds

Written by Rachel McAuley | Jun 13, 2025 2:42:00 PM

There’s a moment in every ERP (Enterprise Resource Planning) project when something shifts.

It’s rarely something that happens overnight. More often, it’s a slow unraveling of priorities and tasks. Sometimes it’s just a creeping tension—stakeholders getting quieter, deliverables getting fuzzier, meetings running long but resolving nothing. One day, you’re scrolling through an overdue status report (again, saying the next milestone got bumped back another 2 weeks), wondering when exactly the train left the tracks. 

If this feels familiar, you’re not alone. 

ERP projects are high-stakes, high-visibility efforts. And when they start to unravel, they don’t just burn budget—they test leadership, trust, and team morale. That’s exactly why the Corbeau $4K ERP Rapid Rescue Assessment exists. 

This 4-day structured, easy-to-engage intervention is built to help you figure out what’s really going on under the hood—and more importantly, how to fix it. No drawn-out audits. No fluffy decks. Just clarity. Fast. 

In Part 1 of this series, “Introducing the $4K ERP Rapid Rescue Assessment: The Fastest Way to Save Your Failing ERP,” we introduced the Corbeau $4K ERP Rapid Rescue Assessment—a four-day, fixed-price service designed to get stalled ERP projects back on track. Today, we’re going deeper. Let’s talk about the people behind the process: the roles, the emotional highs and lows, and the real-world results that can come from one focused intervention. 

The People Behind the Project: Who’s Involved and Why It Matters

ERP challenges are never just technical—they’re deeply human. 

That’s why the $4K ERP Rapid Rescue Assessment brings together the voices who live inside the project every day: 

  • Executive sponsors who need clarity and control 
  • Project leads trying to herd cats and meet deadlines 
  • Internal stakeholders watching the trainwreck in slow motion 
  • Vendors and system integrators who may have lost alignment 
  • Finance, IT, ops, and others caught in the crossfire

These interviews and conversations surface the gaps, tensions, and misfires—so you can make decisions with full context, not guesswork. 

Because ERP projects are cross-functional beasts, a rescue requires collaboration from several of these key players. Here’s who typically gets involved in the four-day sprint: 

  1. The Executive Sponsor

This is the person who raised their hand and said, “We need help.” They’re often a CIO, CFO, or transformation leader—and they’re usually exhausted. By the time they reach out, they’ve had a few sleepless nights and more than a few “what’s going on?” emails from leadership. Their job in this process is to be open, honest, and committed to making decisions. 

  1. The Project Manager (PM)

This is the front-line ERP Project Manager— the one juggling vendors, multiple work streams, timelines, contract expectations, and complex communications. Often overwhelmed by a flood of information from all directions, they’re unsure when to ask for help or how to manage the pressure. As the key point of contact, they carry the responsibility of delivering both good and bad news to sponsors. They’re also tasked with offering recommendations to get the project back on track or maintain momentum. 

  1.  The Internal Team

This includes the ERP program group, consisting of the system integrator (if still around), and key business leads from finance, operations, IT, and HR. They’re often feeling overworked, underheard, or frustrated. But they’re also full of insight—if you know how to ask. 

  1. Stakeholders and Shadow Influencers

Not everyone who matters has “ERP” in their title. Some of the most important feedback comes from people in the wings: users who are dreading go-live, procurement leads wary of vendor contracts, or business analysts caught in endless data mapping limbo. 

 

The Emotional Journey: What Sponsors Go Through (and Won’t Always Say) 

We often focus on systems, workflows, and project plans. But ERP sponsors are human. Here’s what we’ve learned from years of helping them course-correct under pressure:

🚨 Stage 1: Quiet Panic 

It starts with a gut feeling—“Something’s not right.” The dashboard still looks green, but deliverables are late, conversations are tense, and team meetings feel like spinning wheels. They keep hoping things will level out… until they don’t. 

💭 Stage 2: Isolation 

Sponsors often feel stuck in the middle. They’re accountable to the board, reliant on external vendors, and trying to keep internal teams motivated. It’s a lonely spot. Everyone’s frustrated, but no one wants to raise their hand and say the project’s off course. 

🙌 Stage 3: Relief (and Discomfort)

Once the $4K ERP Rapid Rescue Assessment kicks off, there’s a mix of relief and discomfort. Someone is finally helping—but that means admitting what isn’t working. It’s feeling vulnerable. It’s humbling. And it’s necessary. 

🔎 Stage 4: Clarity 

This is the turning point. By Day 3, the sponsor sees patterns they couldn’t quite articulate. They understand not just the symptoms (missed milestones), but the root causes (unclear roles, data quality issues, cultural resistance). Now there’s a plan. 

💎 Stage 5: Resolve 

By the final readout, something shifts. The sponsor isn’t just reacting anymore. They’re informed and readied with options and actionable insights. With clarity, they can face their board, realign their team, and move forward with purpose. 

 

What Each Day Feels Like (Not Just What Happens) 

🕵️‍♀️ Day 0 – The Calm Before the Clarity 
You finalize scheduling, prep materials, and connect with the Corbeau team. There’s anticipation—and maybe a little dread. That’s okay. You’re taking the first step toward resolution. 

🎙️ Day 1 – The Ice Breaker 
Orientation day. You set expectations, review goals, and define the “why” behind the assessment. Interviews begin. You might hear some hard truths. But that honesty? It’s gold. 

🧠 Days 2–3 – The Deep Dive 
Stakeholder interviews are in full swing. Friction points surface. Patterns emerge. Generative AI supports rapid synthesis, surfacing themes that might’ve taken months to catch manually. 

📈 Day 4 – The Readout 
You receive a sponsor-ready playbook: issue breakdowns, priority actions, and a clear recovery roadmap. No jargon. No blame. Just a path forward you can act on immediately. 

 

What Sponsors Say They Feel 

It’s common to walk into this assessment defensive or overwhelmed. What’s less expected? The emotional shift
by the end.

🔹 Relief – You realize you’re not crazy. The gaps you felt were real—and fixable. 
🔹 Clarity – You finally have a view of the full picture. What’s broken. What’s salvageable. What needs attention now. 
🔹 Control – You leave with a roadmap that makes sense and gets buy-in, fast. 

This emotional arc matters. Because when sponsors feel seen and supported, change actually sticks. 

 

Real-World Examples: From Breakdown to Breakthrough 

There are all kinds of ERP emergencies. Here are three composite stories (with identifying details changed) that show the power of a four-day reset: 

👻 Case #1: The Vanishing Vendor

  • The Problem: A midsize manufacturing company hired a system integrator who disappeared halfway through the implementation—just as integrations and data migration were ramping up. 
  • The Rescue: We surfaced gaps in ownership, documented unspoken assumptions, and highlighted a severe lack of internal testing readiness. With our roadmap, the client restructured the vendor relationship and stood up an internal tiger team. 
  • The Result: Go-live was delayed by four weeks—but that delay prevented a far worse disaster. They launched with clean data, clear roles, and full stakeholder alignment.

 

💰 Case #2: Budget Bleed and Finger-Pointing 

  • The Problem: A healthcare organization’s ERP rollout was $3.2M over budget and six months behind schedule. Teams were burned out. Finance and IT blamed each other. 
  • The Rescue: Our STM (Stakeholder Traceability Matrix) revealed misaligned KPIs, outdated scope documents, and a complete lack of change management planning. We facilitated honest conversations that hadn’t happened in months. 
  • The Result: The team didn’t just recover their project—they rebuilt trust. Two executives later told us the four-day process “changed how we work together.” 

 

👀 Case #3: The “Green” Project That Was Actually Red 

  • The Problem: Everything looked fine on paper. The PMO dashboard showed green across the board. But team members felt differently—they were confused, overextended, and disconnected from the mission. 
  • The Rescue: Our interviews exposed a toxic positivity loop: problems were being downplayed to avoid blame. We helped the sponsor redefine reporting protocols, clarify ownership, and prioritize key risks. 
  • The Result: Within six weeks, team velocity increased, and real-time risk reporting was embedded in the culture. The sponsor gained board support for the new roadmap—and avoided a silent implosion.

 

Why It’s Worth It—Even If It’s Uncomfortable

No one wants to admit a project needs rescue. But facing the problem early is the best decision a sponsor can make. The $4K ERP Rapid Rescue Assessment isn’t about judgment—it’s about clarity. And clarity leads to confidence. 

Whether you’re in the early stages of doubt or staring down a full-blown crisis, remember: you're not alone. These projects are hard. They’re emotional. And they don’t always go as planned. But with the right tools, support, and willingness to act, they can still succeed. 

This isn’t another discovery phase. It’s a structured, high-urgency intervention designed for teams already in the fire. 

✅ You get a decision-making tool, not a strategy binder 
✅ You see patterns and proof—not opinions 
✅ You move from emotional reactions to evidence-based actions 
✅ You fix what’s fixable—and stop wasting energy on what’s not 

 

You and Your Team Deserve More Than Just Another Status Meeting

The real cost of a failing ERP project isn’t just the dollars... it’s the burnout, the silence in meetings, the fear of being the “fall guy.” The $4K ERPRapid Rescue Assessment helps you reset the energy and restore confidence. 

If your project is quietly slipping into chaos, don’t wait for a formal post-mortem. You can turn this around, and fast.

Four days. Four thousand dollars. A shot at saving your $4 million ERP. 

 

What’s Next? 

😨 Not sure where you stand? Take the ERP Health Quiz—it’s fast, honest, and actually helpful.  (PLUS, you get access to roadmap templates and playbooks to keep your project on track).

💡 Ready to fix the problem? Book the 4-Day Rapid Rescue Assessment and get a clear plan, fast. 

Remember: the longer you wait, the more you lose.